A fair and balanced compendium of spontaneous exclamations and excited utterances, with 22 entries on the front page.

And, now, Home of the YATSASS™ Reports

Yet Another True Story About Stupid Studies:

Thursday, July 11, 2002


Just a couple of random thoughts:Does anyone use and rely on any Iomega product anymore? You talk about seriously lame technology wrapped by even lamer customer service and you must be talking about Iomega!

And the unmitigated nerve of AT&T Broadband: they actually run advertisements touting their customer service! The Boston Globe yesterday featured an ad suggesting that customer service was why you would choose AT&T over a satellite company: "It's cold and lonely in outer space," reads the copy, "try calling their customer service and that's how you'll feel." Amazing, but I guess true enough for FTC purposes. Certainly, when I called AT&T I did not feel "cold and lonely;" Hot & Bothered was more like it. When you can put people on hold for more than 45 minutes, and then not schedule a repair call for more than a week, and tout that as your strong suit, you've got balls! See here and here
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© 2002-2008 Rob Falk, All Rights Reserved. All Wrongs Denied.
Your mileage won't vary; it will be less.
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